Patient Journey

We are pleased to announce that we recently introduced a new patient work-flow allowing you to fill your forms prior to arriving at London City Smiles.

We hope this new work-flow will give you the peace of mind that all unnecessary points of contact have now been removed. This includes your arrival and departure through reception.

In response to COVID-19, we have had to amend our patient journey which forms part of our practice policy, please note the following prior to arriving:

  • Please arrive on time, wearing a mask (unless exempt) and where possible attend alone
  • The door will be locked and one of our team members will meet and greet you when ready.
  • We will ask you to sanitise your hands upon arrival and check your temperature. Please note if it’s raised; we will not be able to see you.
  • You will be provided with gloves for use around the practice
  • Please note our toilets are for staff use only.
  • Please bring minimal belongings as we need to store them away during your appointment

If you develop any Covid -19 symptoms please make sure you let us know.

19-21 Islington High Street

Angel-Islington, London N1 9LQ

020 7837 2300

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