London City Smiles

Patient Journey at London City Smiles

At London City Smiles, we understand that visiting the dentist can be a daunting experience for many people. That’s why we strive to make every patient’s journey at our dental clinic as comfortable and stress-free as possible. From the moment you walk through our doors to the completion of your treatment, we are dedicated to providing the highest quality of care and ensuring your satisfaction. Here’s what you can expect during your journey at London City Smiles.

At London City Smiles, we aim for every patient who comes into the practice to feel at home, no matter the reason for their visit. The team wants every patient’s journey at the practice to be relaxed, positive, and as unique as they are.

Every patient will have their own set of needs, desires, hopes, and fears about dental treatment, so we will get to know you to find out what yours are and answer any questions you may have. We strive to provide the highest standards of treatment for every patient, at every appointment, in every aspect of dentistry. All of this is done by our dedicated team of specialists.

Located near Angel Station, the practice has been designed with comfort in mind. Your first point of contact will be our helpful, friendly reception team, who can answer many of your questions. They will ascertain what has brought you to the practice and will match you to the best dentist or treatment coordinator to suit your needs.

Initial consultation

The first step in your journey at London City Smiles is the initial consultation. During this appointment, our friendly and knowledgeable staff will greet you and guide you through the necessary paperwork. We will also take the time to get to know you and your dental history, as well as any concerns or goals you may have for your oral health. This information will help us create a personalised treatment plan that meets your specific needs.

Comprehensive examination

After the initial consultation, you will undergo a comprehensive examination by one of our experienced dentists. This examination includes a thorough evaluation of your teeth, gums, and overall oral health. We may also take X-rays to get a better understanding of your dental health. This examination allows us to identify any existing or potential issues and develop a treatment plan that addresses them.

Treatment plan

Based on the results of your examination, our team will create a customized treatment plan that outlines the recommended procedures and their associated costs. We will take the time to explain each procedure and answer any questions you may have. Our goal is to ensure that you have a clear understanding of your treatment plan and feel comfortable moving forward with your dental care.


Once you have approved your treatment plan, we will schedule your appointments for the necessary procedures. Our team will work with you to find appointment times that fit your schedule and minimise any disruptions to your daily routine. During your treatment, we will do everything we can to make you feel comfortable and at ease. We also offer sedation options for patients who experience anxiety or fear during dental procedures.

Follow-up care

After your treatment is complete, we will schedule a follow-up appointment to ensure that everything is healing properly and to address any concerns you may have. We also provide aftercare instructions to help you maintain your oral health and prolong the results of your treatment. Our team is always available to answer any questions or provide additional support during your recovery.

Emergency services

At London City Smiles, we understand that dental emergencies can happen at any time. That’s why we offer emergency dental services for our patients. If you experience a dental emergency, our team will do everything we can to see you as soon as possible and provide the necessary treatment to alleviate your pain and address the issue.

By choosing London City Smiles as your dental clinic, you can trust that you will receive exceptional care and a positive experience throughout your journey. Contact us today to schedule your initial consultation and take the first step towards a healthier, happier smile.

*Please note that every patient’s journey may differ based on each case.